We truly appreciate your purchase & we hope it satisfies your expectations! However, should it not, you can apply for an exchange, store credit or a cash refund. 

Please see our terms below & complete the contact form to start the process.

 

PLEASE NOTE

• All requests to return/exchange must be completed within 7 days of your order being delivered.

• The item must be in the original packaging with the label still attached to the tag of the garment as received. ​

• Once your request has been processed you will receive a Return Merchandise Authorization (RMA) number & collection of the item(s) will be arranged.

 

REFUNDS​

• Kindly note the delivery fee is non-refundable. 

• Kindly note cost of courier to return the item will be deducted from the refundable amount. 

• Refunds will be processed within 24 hours after the returned item is received. 

• Please complete the Refund Form here to start the process. 

​

EXCHANGES​

• Kindly note the cost of returning your item(s) back to Faith Fuelled will hold no additional charges, but delivery of your new item will carry a delivery fee. 

• Please complete the Exchange Form here to start the process. 

​

RETURNS WITH STORE CREDIT ​

• Kindly note the delivery fee on an order will not be a part of the creditable amount.  

• After your returned item is received at our warehouse, you will be issued with a credit note & unique code to include upon checkout when placing your next order on the website. 

• Kindly complete the Store Credit Form here to start the process.